Overview of the Malden Public Schools: 

The Malden Public Schools (MPS) is a richly diverse school district located within the Greater Boston area and accessible by the MBTA orange line train. Malden’s student body comprises approximately 6,800 students who represent 59 different countries and speak 67 different languages. We have 1 early learning center, 5 K-8 schools, and 1 high school. We are committed to providing high expectations for all learners through rigorous instruction and culturally responsive practices and pedagogy. MPS is a safe, welcoming, and collaborative district where we encourage and embrace a growth mindset. We believe that our diversity is an asset, and we are seeking candidates that reflect, embrace, and contribute to the strengths of our community. 

Welcome Center

SEIU Local 888 Union Member Position

Fluent in: English, Spanish and Portuguese

Responsibilities: 

• Greet people to the Welcome Center.
• Communicate effectively with caregivers, students, and school staff in the languages listed above.
• Translate for caregivers to facilitate student enrollment in the district 
• Translate for personnel during the registration process and the transitions to schools. 
• Access daily the Welcome Center ONLINE registration system to welcome students and caregivers in the district 
• Set appointments, electronically, by phone, or through the ONLINE registration system, with caregivers to provide individualized support to enroll student in the district  
• Provide information about the schools and the community to support families. 

Qualifications: 

• Fluency in Reading, Writing, and Speaking in:
• English, 
• Portuguese, 
• Spanish, 
• Excellent verbal and written communication skills
• Ability to create and maintain strong community collaborations
• Knowledge of Malden Public Schools and the City of Malden to support new families through transitions. 
• Ability to employ tact, diplomacy, and sound judgment in dealing with sensitive issues and challenging situations
• Proficient in the Microsoft and Google Office Suite
• Knowledge of the required paperwork and ONLINE registration systems necessary for placement and parent/guardian notifications to meet federal, state, and district guidelines and policies. 
• Participates in up to 2 professional development days as directed by the district to improve skills and gain knowledge about family engagement research and best practice.
• Ability to leverage, and when needed learn, technology and software applications to access the online Welcome Center reports and maintain records.
• Willingness to learn and apply new skills and content
• Deep knowledge and understanding of, and demonstrated ability to connect with the ethnic and linguistic background of students and caregivers served. 
• Strong organizational skills

Reports to: Welcome Center Manager 

Salary: Pay grade 3 on the Admin Salary Scale 

To Apply: Submit letter of interest highlighting qualifications for the position via TalentEd. 

Equal Opportunity Employer 

The Malden Public Schools is committed to cultivating an ethnically, racially, and linguistically diverse and inclusive environment where different backgrounds and perspectives are celebrated. We believe the differences within our environment will positively impact student outcomes and benefit our employees and community. We are proud to be an equal opportunity employer. We are committed to maintaining a work and learning environment free from discrimination on the basis of race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, we prohibit retaliation against individuals who oppose such discrimination and harassment or who participate in an equal opportunity investigation.